CivilServicePrep is so confident with its online product that we will
refund your money in full if you fail the tests you are preparing for. Review
our sample test page by clicking on the Tour button to see the types of questions we offer.
We include test results from any level of government.
Our guarantee includes:
Terms and Agreement:
1. Refund request must be submitted within 30 days of receiving
your test results and is limited to one refund request per client.
2. You must submit by email or fax a copy of your official test results
from the government agency you applied to indicating that you were
unsuccessful. We will not issue a refund without official results including the testing date.
3. You must have completed a minimum of five (5) practice tests you are studying for
and not performed any practice tests after the date of
the testing, which you failed.
4. If you are preparing for more than one exam, you are only entitled to a 50%
refund unless you fail all exams for which you are preparing.
5. Refunds will be processed within 15 business days
after refund request has been assessed. CivilServicePrep reserves the
right to omit, change or edit the terms and agreement at
anytime without advance notice to it's clients.