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Frequently Asked Questions

You can immediately access the site material by simply clicking "Sign Up", filling in your information and making the payment. You will get instant access to the resources of your Prep Program. Once you are signed up, simply click "Login", enter your User ID and Password to access the practice tests.

Our practice tests are specifically designed for the entrance tests of the civil service recruitment process you are going through. We do not randomly throw questions together, as each test is deliberately prepared. That is why we provide such a large number of practice tests.

Each of our tests attempts to create the conditions of the actual entrance exam and will be timed. We strive to simulate the real test in content, format and duration.

No, we only charge you once for our service and there will be no recurring monthly fee, or additional charges. We use a secure payment engine and do not keep any credit card information.

See our signup page for current pricing.

Everyone is different, and the preparation times differ depending on education, experience and skill. Applying for a position can take up to or longer than a year. If you are preparing for an exam, it is best to give yourself at least a month to ensure that you are familiar with the material and environment. If you are pressed for time, you will just have to put more effort in each night.

Most of the material should not be new, but you may just be out of practice. Continue working through as many questions as you can. You should even ignore the timer on the tests and try and answer each question. If you run out of time, you can restart the test afterward. The more effort you put in, and the more practice, the more likely you will pass the exam.

Yes! We are so confident in our product that we will refund your money in full if you are unsuccessful on your exam. Click on the Money Back Guarantee Link for conditions. If you wish to continue preparing, we are more than happy to extend your membership in lieu of the refund. We will do anything we can to help you get hired.

You will have to scan your results and email them to us at info@civilserviceprep.com We will review your account to ensure that you are in compliance with the terms and conditions of the Money Back Guarantee. If you are, then we will refund the card that made the purchase.

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